Privacy Policy

Below is the privacy notice for Nord Gas Solutions websites and internet services and on the right there are links to Nord Gas Solutions’s global privacy notices for Statutory, Customers, Suppliers, Business Partners and other Interest Groups, and Job Applicants.

Effective as of 25 May 2018.

We care about your privacy

Nord Gas Solutions Corporation, including its affiliates, is committed to respect Your privacy and to comply with applicable data protection and privacy laws. The purpose of this Privacy Notice is to explain how Nord Gas Solutions Corporation and its authorised partners and affiliates ("Nord Gas Solutions", “We” or “Us”) process Your personal data related to Nord Gas Solutions’s websites and internet services ("Websites").

“Personal data” means any information that can be directly or indirectly used to identify You or another individual. Nord Gas Solutions processes Your personal data in accordance with the General Data Protection Regulation (EU 2016/679) and other applicable personal data legislation.

In the following, We provide information on the kinds of data We collect on these Websites and the purposes for which We use such data.

Collected personal data

Purpose of processing

The purpose of processing Your personal data is to

  • Ensure an efficient and secure use of Our Websites and services
  • Develop Our Websites for a better quality and broader scope of services
  • Provide customized services and content recognizing your specific needs and interests
  • Enable access to Your user accounts
  • Communication between Us and You and reply to Your contact requests, inquiries and feedback
  • Provide marketing information for Nord Gas Solutions products or services via targeted e-mails or interpersonal communication
  • Conduct research and collect statistics (e.g. what sections of Our Websites the users visit and how much time they spend on the Websites)

Information related to job applications is submitted and saved separately in the Careers site and system. More information can be found in the relevant site.

Legal basis for processing

The legal basis for processing Your personal data is

  • Performance of a contractual relationship between You and Us (e.g. contacting You in relation to subscriptions and registrations and sending newsletters based on Your subscription)
  • Legitimate Interest of Nord Gas Solutions (e.g. observing Your website usage in order to ensure an efficient and secure use of Our websites, to develop our services, to provide customised content to make Our services more relevant to You, to provide marketing material and to collect statistics)
  • Your consent
    • Your consent will be asked in relation to using website cookies. You will find additional information on how cookies are used in the Cookie Notice.
    • If You are not a business contact person, Your consent will be asked before providing any e-mail marketing material to You.

Sources of personal data

Your personal data is either collected from You at the time of registration, contact inquiry or subscription etc. We may also access personal data that You have provided to Nord Gas Solutions by other means, e.g. through Our Nord Gas Solutions Online customer portal, since Our online systems may be connected to each other.

Furthermore, Your personal data may be received from online technologies, such as cookies, in order to apply filtering, observe usage and develop Our websites and services.

You will find additional information on how cookies are used in the Cookie Notice.

Storing personal data

We handle Your personal data that You have provided to Us (such as profile and contact details) separately from observed data about online service use and derived data, typically in separate databases. Observed or derived data about service usage is always stored using identifiers that are typically randomly generated and thus users cannot be personally identified from the identifiers.

Your personal data is stored as long as necessary in relation to the purposes for which the personal data was collected, unless there is a legal obligation to retain the personal data longer (e.g. in case of an ongoing legal proceeding).

Children's personal data

  • Nord Gas Solutions does not organise any events or initiatives targeted for children* via its websites or portals. Nord Gas Solutions respects the privacy of children and does not knowingly collect, use or disclose personal information of children.
  • If Nord Gas Solutions becomes aware that the information submitted or collected by Nord Gas Solutions is personal information of children, Nord Gas Solutions will take prompt steps to delete such personal information. In case of questions please contact sales@nordgs.com.

* Please note that the age limit for Children is subject to country-specific legislation.

Disclosure and transfer of personal data

All Nord Gas Solutions group companies may handle Your personal data only according to the defined purposes of processing.

  • Moreover, processing of personal data may be outsourced to Our suppliers, consultants and other service providers to enable the performance of services for Us. Furthermore, personal data can be disclosed to third parties in the following situations:
  • We may disclose to our advertisers segment data about observed users for the purpose of targeting advertisements. Advertisers shall not combine this data to an identified user’s personal data without the user’s consent
  • We may also disclose personal data to authorities or to other parties based if required to do so by law
  • Data may be transferred to third parties for scientific or historical research purpose, provided that the information has been anonymized so that the data subject can no longer be identified
  • In the case of mergers, acquisitions, or other kinds of re-arrangements of our business operations, personal data may be transferred to buyers and their advisors
  • In accordance with the service specific descriptions of personal data files information may be disclosed for direct marketing purposes, as well as opinion polls and market research studies and other similar studies in accordance with applicable personal data provisions

In some cases, the recipients of personal data may be located outside of EU/EEA, in which case We will ensure that sufficient level of data protection is maintained through appropriate safety measures, e.g. by using EU commission’s standard contractual model clauses.

Your rights

Nord Gas Solutions is committed to providing You choices and control over data processing. In this section we list different ways of influencing data collection and processing.

Privacy Notices

The applicable Privacy Notice related to processing of Your personal data depend on the data subject category to which You belong to.

If You are a person providing Your personal data for e.g. purposes of inquiring about Nord Gas Solutions products or subscribing to Nord Gas Solutions newsletters, please see Nord Gas Solutions’s Customers Privacy Notice.

If You are a supplier or looking to do some other co-operation with Nord Gas Solutions and providing Your personal data for these purposes, please see Nord Gas Solutions’s Suppliers, Business Partners and Interest Groups Privacy Notice.

If You are seeking a job in Nord Gas Solutions, please see Nord Gas Solutions’s Job Applicants Privacy Notice.

In some cases, Nord Gas Solutions has a legal obligation to process Your personal data. You can find some of the reasons related to such processing in Nord Gas Solutions’s Statutory Privacy Notice.

Updating the Privacy Notice

We reserve the right to update this Privacy Notice as We regularly need to develop Our business processes, related policies, and follow up the changing personal data legislation. We encourage You to review this Privacy Notice from time to time for any amendments.

Contacting Nord Gas Solutions

If You have any questions regarding this Privacy Notice or the use of Your personal data in Nord Gas Solutions, please contact Us at:

Nord Gas Solution
sales@nordgs.com